This month, we’re talking to our Head of Operations, Wayne Redman, about his role, his time in the Military Police and the things he’s excited to get back to doing after lockdown:
First and foremost, what are the fundamental duties of the Head of Operations?
“I manage the day-to-day operations. Managing the team who manage the field-based staff, making sure we deliver on what we agree with clients and ensuring compliance and training is at the standard it needs to be at.”
How did you enter the security sector?
“I left the Military Police, did a bit of work in Afghanistan and it was just an easy tranistion. In the Military Police, there is a lot of compliance, investigation and disciplinaries, so it just seemed natural.”
How did you come about joining Consortio?
“I actually applied to be the Operations Manager in the North West but got turned down! About four months later, I got a call from Nathan telling me about a role in the North East, and the rest is history.”
What do you enjoy most about your role?
“What I miss most about the Army is the banter, the rapport you have with the guys and girls, and it’s the same here – I like that engagement with the team.”
What was the biggest takeaway from your time in the Military Police that you went on to implement in your role here?
“Patience, confidence and time management are key. Most of all, I learnt that you can only control what you can control. That comes with experience.”
How do you relax after a busy day as Head of Operations?
“Time with family. My kids are into sports – I like sports and I do a fair bit of running. Reading and studying as well.”
What are you most excited to do post-lockdown?
“Sports. My son does football and Brazilian jiu-jitsu, and I’ve missed going to watch him compete. My daughter’s at the age now where she’s starting to do swimming lessons and gymnastics. Although I’m not taking part anymore, I enjoy watching them compete.”